FREE SHIPPING OVER $60AUD within AU. ♡ $9.95 flat rate shipping within Australia

Sopo and Tahti Refund Policy, Shipping & FAQs

♡REFUND POLICY, SHIPPING & FAQs♡

☆All orders are shipped within 1-3 business days. I go to the post office 1-2 times per week.

☆No refunds for change of mind. All items are triple quality checked before being packed with love and care.

☆Colours of products may appear slightly different on your screen, monitor, device, etc.

☆Any items damaged in transit need to be Emailed with photographs asap - so I may lodge a claim with AusPost on your behalf.

☆All items shipped with tracking for peace of mind. You must please make sure the place it is being shipped to is safe and secure, (advisable to have a locked letterbox with parcel section).

If your item has been marked delivered via tracking, but has been stolen or removed, it is strictly a police matter which you must persue in your own time. Theft of parcels and mail is a crime, unfortunately can be very common around Christmas and holidays. Please make sure your place of receiving is secure and safe. If it's not, please redirect to a safer address. We want you to receive your order! ♡♡♡

☆Your order will be shipped to the address attached to your method of payment (PayPal or credit card, etc.). It is your responsibility to update your personal information, keeping it correct and up to date, so you receive your mail.

☆Exhange is available for new, unworn clothing only, and must be returned in original condition with tags and no odors or stains. Buyer must pay postage both to return AND receive the new size product. To avoid this, please measure carefully and view sizing chart.